Shopifyoutage history & past incidents
A running record of Shopify outages, incidents and downtime, logged automatically by DownRN. Uptime and history fill in as we keep watching — we never backfill or invent past numbers.
Shopify is operational right nowLive status →44 min
Typical recovery time · median of 20 official resolved incidents
Last 90 days
Days with a recorded incident from the official feed. Empty = none logged.
minor / partial major no incident
Uptime & history
Tracking since Jun 24, 2026Operational · 24h
100%
288 checks
Operational · 7d
98.16%
2016 checks
Operational · 30d
98.18%
8640 checks · 3 down
% of our checks that found Shopifyfully operational. Longer windows fill in as data accrues — we never show uptime we haven't measured.
Recent checks
oldernow
Past incidents
- Shop app and Shop Pay are unavailableSep 18, 2026 · ongoing · monitoring
- Some customers experiencing issues with the Shop AppSep 18, 2026 · ongoing · identified
- Shopify Admins are experiencing degraded performanceSep 15, 2026 · ongoing · identified
- Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, adminSep 6, 2026 · ongoing · monitoring
- Klarna payment gateway is experiencing degraded performanceSep 2, 2026 · ongoing · identified
- Chat support on Shopify Help Center is temporarily unavailableAug 27, 2026 · ongoing · monitoring
- Live support unavailable for some merchantsAug 19, 2026 · ongoing · monitoring
- Shop Pay Installments has been temporarily disabled for US buyersAug 14, 2026 · ongoing · monitoring
- No installment options are available on Shop Pay checkouts in the USAug 12, 2026 · ongoing · identified
- Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionalityAug 3, 2026 · ongoing · monitoring
- Some customers may experience issues when searching for products across storefrontsJul 26, 2026 · ongoing · monitoring
- Some Stripe Payment Checkouts may fail with a generic error when a credit card is used as an payment option across multiple shops.Jul 22, 2026 · ongoing · monitoring
Past incidents
From Shopify's official status feed — real recorded incidents.
minorShop Pay unavailablerecap →
Jun 24, 2025 · resolved in 33 min
majorSome POS transactions are not completing on iOS devices Actionsrecap →
Jun 24, 2025 · resolved in 3h 6m
criticalSome Merchants are experiencing issues accessing Storefronts and Shopify Adminsrecap →
Mar 13, 2023 · resolved in 41 min
majorSome merchants are encountering errors within their adminrecap →
Oct 25, 2022 · resolved in 2h 42m
majorWe are investigating an issue preventing web traffic to our serversrecap →
Jun 21, 2022 · resolved in 1h 12m
criticalAssets not loading for some Shopify servicesrecap →
Jun 8, 2021 · resolved in 56 min
minorInterruption in service on some storesrecap →
Mar 22, 2020 · resolved in 1 min
minorAdmin left nav is missing elementsrecap →
Mar 19, 2020 · resolved in 3 min
minorLogin issues affecting some merchantsrecap →
Mar 18, 2020 · resolved in 3h 38m
minorTheme Editor degradedrecap →
Feb 27, 2020 · resolved in 1h 29m
minorSome discount codes might be improperly applied at checkoutrecap →
Feb 10, 2020 · resolved in 2h 47m
majorCheckout completion delayed for some storesrecap →
Jan 25, 2020 · resolved in 11 min
majorPayPal not processing paymentsrecap →
Jan 25, 2020 · resolved in 25 min
noneShopify storefronts not loading correctly for some storesrecap →
Jan 23, 2020 · resolved in 1 min
criticalFailures with Shopify Shipping, Shopify Pay and Admin accessrecap →
Jan 20, 2020 · resolved in 23 min
noneCheckout completion delayed for some storesrecap →
Jan 17, 2020 · resolved in 21 min
minorCustomer notification emails not being sent for some storesrecap →
Dec 19, 2019 · resolved in 44 min
minorSome Shopify apps and services are experiencing difficultiesrecap →
Dec 7, 2019 · resolved in 1 min
majorAvalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax enginerecap →
Dec 4, 2019 · resolved in 34 min
minorCheckouts on some stores are unavailablerecap →
Dec 4, 2019 · resolved in 1h 51m

