Twilio outage on October 28, 2026

On October 28, 2026, Twilio had 10 incidents recorded on Twilio's official status page, lasting about 1h 30m. Here's what happened, in the provider's own words — DownRNdoesn't invent causes or durations.

minor

Flex Agent Copilot Note Generation Issues

Started
11:50 PM ET
Resolved
1:20 AM ET
Duration
1h 30m
Status
resolved
minor

Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States

Started
9:34 PM ET
Resolved
10:20 AM ET
Duration
12h 46m
Status
resolved
minor

MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States

Started
8:51 PM ET
Resolved
10:05 AM ET
Duration
13h 15m
Status
resolved
minor

Link Shortening Redirect Errors on Branded Domains

Started
7:44 PM ET
Resolved
8:35 PM ET
Duration
51 minutes
Status
resolved
none

Twilio Console Errors

Started
1:09 PM ET
Resolved
1:30 AM ET
Duration
not recorded
Status
resolved
minor

SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium

Started
12:38 PM ET
Resolved
5:46 PM ET
Duration
5h 8m
Status
resolved
minor

Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom

Started
11:54 AM ET
Resolved
3:39 PM ET
Duration
3h 46m
Status
resolved
minor

Possible 503 Errors for Messaging Traffic in the Australia Region

Started
10:18 AM ET
Resolved
5:32 PM ET
Duration
7h 14m
Status
resolved
minor

Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia

Started
8:14 AM ET
Resolved
—
Duration
not recorded
Status
identified
minor

SMS Delivery Delays and Failures from Twilio to MTC Namibia

Started
7:22 AM ET
Resolved
5:50 PM ET
Duration
10h 27m
Status
resolved